Terms & conditions.
‘Daybreak’ is Daybreak Branding Studio (we, us, our).
‘The Client’ (Client, you, your) is the party making a booking for design related services from Daybreak.
‘An Order’ is the request for services from Daybreak.
‘The project’ is a term used to describe service from Daybreak.
The terms and conditions apply to all dealings between The Client and Daybreak. By placing an order with Daybreak, you as a Client are forming a legally binding contract for services and you agree to the following terms & conditions.
QUOTATIONS
All quotes are valid for 30 days only.
All prices are excluding GST unless otherwise stated.
All prices are in Australian Dollars.
Any additional work outside the terms of the project will be charged at an hourly rate of $100 per/hour.
Daybreak is not responsible for increases in materials by third party services (eg printers, packaging suppliers, web developers) where the increases are beyond our control.
PAYMENTS
A non-refundable booking deposit which is determined in your Project Agreement is required before starting any design project.
All overseas clients are required to pay 100% upfront regardless of the project price.
Payments are to be made by bank deposit transfer.
All invoice terms are 7 days from the date of the invoice.
Accounts which are not paid on time will incur a late administration fee of $50.
Accounts which remain outstanding for 14 days after the date of invoice will incur an additional payment fee equivalent to 5% of the projects costs for each week payment is outstanding.
Final artwork files will not be supplied until the invoice has been paid in full.
Payment is required for any artwork or drafts, that have been terminated on your request at any stage of development, prior to completion. Invoice will be issued as ‘work to date’.
If debt collection is required for unpaid invoices, The Client is responsible for any costs incurred (fees/commissions payable to the debt collectors)
TERMINATION
Please refer to your Project Agreement for specific details on Termination, Consequences of Termination and Dispute Resolution.
GUARANTEES + COMMUNICATION
No guarantees
Daybreak cannot guarantee the outcome of design services and the client’s comments about the outcome are expressions of opinion only.
The Client acknowledges that Daybreak cannot guarantee any results for design as outcomes are based on subjective factors that cannot be controlled by Daybreak.
Communication
Daybreak is an online business therefore the majority of our communication is made via email, this helps us keep track of specific design requirements & any changes required.
If you would like to chat with us on the phone or via Zoom we are happy to do so, however we ask that you please email us and make an appointment for a time to chat.
COPYRIGHT + DESIGN CREDIT
Copyright
All images displayed on the Daybreak website or social media pages are subject to copyright, and must not be copied or used without full permission from Daybreak and the Client. Any breach of copyright will result in legal action being taken as necessary.
Design credit
The Client allows Daybreak to display any projects on their website/ Facebook page/ Instagram page and portfolio for self promotion purposes.
APPROVAL + TURN AROUND TIMES
Turnaround times
Daybreak will make every effort to meet deadlines. All quoted turnaround times are approximate. Daybreak will not be held responsible or liable for any costs resulting from late artwork or printing deliveries.
Approval
Approval is required for all projects, via email prior to work being released.
Whilst all care is taken by Daybreak, Daybreak is not responsible for any spelling, grammatical, numerical errors or omissions after final approval. Even if these errors are from Daybreak, it is the Client’s responsibility to proof read and check thoroughly their projects to identify any errors prior to approval.
IMAGES + COLOUR MATCHING
Images
Some designs may contain stock images that are available for purchase.
Any images supplied by the Client must be provided in high resolution and preferably in CMYK. Daybreak is not responsible for colour variations in conversion from RGB to process CMYK.
Daybreak is not responsible for the reproduction quality of supplied images.
Colour matching
Please note that colour on projects can vary from screen to final product. Screen proofing is not indicative of final printed piece. Printed colours can vary from printer to printer, job to job, run to run, or even front to back, due to the nature of the CMYK printing process.
INTERNAL FILES + ARCHIVING
Daybreak retains ownership of all native design files.
If you wish for the ownership of these files to be transferred to you, they will be subject to further agreement and fees.
It is your responsibility to ensure all files supplied are downloaded and saved appropriately and safely. Should you require us to provide your files again, you will be charged an admin fee of $150.